Under general direction, provides varied, complex, and confidential office administrative support to the General Manager, including handling confidential materials and complex Board, citizen and employee relations; conducts special projects; acts as the first point of contact for the General Manager and Board of Directors to resolve issues and concerns; assists in coordinating District-sponsored events and meetings; provides information to the public and staff requiring considerable knowledge of District and department services, policies, and procedures; manages the administrative functions of the General Manager’s office; performs technical support work related to the responsibilities of the General Manager; and performs related work as required.
Receives general direction from the General Manager. May provide technical and functional direction to lower level support staff and/or volunteers.
This is the highest-level administrative support classification assigned to the General Manager’s office. Incumbents perform a variety of administrative and project coordination support work for the General Manager, Board of Directors and associated staff. The work requires: extensive public contact; the frequent use of tact, discretion, and independent judgment; knowledge of District activities; and the ability to conduct independent projects. This classification is distinguished from other office administrative classes in the nature, scope, and diversity of responsibilities originating at a District-wide level requiring a broader understanding of District functions and the capability of relieving District management staff of day-to-day administrative and coordinative duties.
Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.
Education and Experience:
Licenses and Certifications:
Must possess: mobility to work in a standard office setting and use standard office equipment, including a computer, and to visit various District and meeting sites; vision to read printed materials and a computer screen; and hearing and speech to communicate in person, before groups, and over the telephone. This is primarily a sedentary office classification although standing and walking between work areas may be required. Finger dexterity needed to access, enter, and retrieve data using a computer keyboard, calculator, and to operate standard office equipment. Occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Ability to lift, carry, push, and pull materials and objects up to 40 pounds or heavier weights with assistance and/or the use of proper equipment.
Incumbents typically work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Incumbents will interact with individuals in interpreting and enforcing rules, policies, and procedures.
Incumbents may be assigned an irregular work schedule, including weekends, early mornings, evenings, and holidays.
Date Adopted: 6/14/17 Job Code: 1005L FLSA Status: Non-exempt Supersedes: Assistant to the General Manager dated 7/30/14