Under general supervision, provides administrative support for the Youth Services programs. Areas of responsibility include, but are not limited to, processing applications and paperwork, entering information into the enrollment system; and explaining, interpreting, and clarifying program policy and procedures. Performs related work as required.
Receives general supervision from higher-level supervisory staff. Exercises no supervision over staff.
This journey-level classification is responsible for providing administrative support for the Youth Services programs. Incumbents are expected to work independently and exercise judgment and initiative. Positions at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit.
Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.
Education and Experience:
Licenses and Certifications:
Must possess: mobility to work in a standard office setting and use standard office equipment; to operate a motor vehicle; vision to read printed materials and a computer screen; hearing and speech to communicate in person and over the telephone or radio. Standing in and walking between work areas is frequently required. Finger dexterity needed to access, enter, and retrieve data using a computer keyboard, calculator, and to operate standard office equipment. Positions in this classification frequently bend, stoop, kneel, and reach to perform assigned duties, as well as push and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 30 pounds or heavier weights with assistance and/or the use of proper equipment.
Incumbents work in both indoor and outdoor environments with moderate to loud noise levels. May work in controlled temperature conditions, cold and hot temperatures, or inclement weather conditions. May be exposed to communicable illnesses. Incumbents will interact with individuals in interpreting and enforcing rules, policies, and procedures.
Incumbents may be assigned an irregular work schedule, including early mornings, evenings, and holidays.
CLASSIFICATION DETAILS/HISTORY Date Adopted: 5/31/17 Job Code: PT856 FLSA Status: Non-Exempt Supersedes: ESS Enrollment and Eligibility Specialist dated 4/30/08