Facilities & Operations Coordinator


Under general direction, plans, oversees staff, and provides facility and custodial and operational support and ensure facilities are properly cleaned, maintained, and secured. Oversees a wide variety of duties for events, classes, and programs, including, but not limited to, set up and tear down of tables, chairs, equipment, and supplies; performs minor maintenance and repairs; and performs related work as required.

Supervision Received And Exercised

Receives direction from higher-level supervisory staff. Leads and directs lower-level staff and volunteers.

Distinguishing Characteristics

The Facilities and Custodial Coordinator is responsible for planning, overseeing, and directing the facility and custodial operations and staff.  Performance requires ability to work independently with initiative and discretion within established guidelines. This classification is distinguished from the Marketing and Operations Supervisor in that the latter has overall administrative and operational responsibility for marketing, facility, and custodial programs and services.

Essential Duties And Responsibilities

Management reserves the right to add, modifies, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

  • Oversees the development, promotion, and implementation of a diversified facility and custodial program and services; evaluates program effectiveness; recommends changes and implements management decisions.
  • Oversees the activities of staff and volunteers; plans, assigns, trains, directs, and monitors staff duties; provides input to supervisor for employee performance evaluations.
  • Serves as a liaison and resource for facility event rentals.
  • Serves as District representative with external organizations; attends and/or speaks at meetings, community and professional functions, and conferences as assigned.
  • Assists supervisor with budget development and management related to facility and custodial programs and services.
  • Performs administrative tasks, such as attending and scheduling meetings, preparing reports, monitoring expenditures, and maintaining records.
  • Assists in developing and implementing policies, procedures, and staff training for program areas.
  • Receives and responds to questions and concerns from patrons; identifies issues and resolves problems or refers to supervisor as appropriate.
  • Responsible for custodial, event, class, and program logistics.
  • Performs the work of lower-level staff as needed.
  • Responsible for coordinating logistics for facility rentals, including, but not limited to, providing tours and information to prospective renters, implementing details outlined in rental agreements. Acts as District representative to patrons, vendors, and participants to ensure the event is properly executed with optimal satisfaction.
  • Provides communication and written documentation regarding all facility activities, including, but not limited to, damages, problems, needs, issues, and compliance with rental agreements, policies, and procedures.
  • Responsible for monitoring and inspecting facilities, supplies, and equipment for safety and security; performs routine facility maintenance and ensures repairs are completed as needed.
  • Monitors inventory, orders supplies, and maintain purchase records within authorized budget.
  • Maintains records and completes required reports.
  • Works collaboratively with internal and external customers.
  • Assists with District special events as needed.
  • Performs other duties as assigned.


Education and Experience:

  • High School Diploma or GED is required, supplemented by two years or 60 units of college level coursework, in business administration, recreation, physical education, or related field, Bachelor’s Degree desirable;
  • Three years of experience directing and overseeing custodial and/or event operations;
  • Any combination of training, education, and experience that would provide the required knowledge, skills, and abilities.

Knowledge of:

  • Principles and practices of leadership, positive reinforcement, and team dynamics.
  • Principles and practices of custodial and facility operations.
  • Safety practices and equipment related to the work.
  • Principles and techniques for fostering effective work groups.
  • Relevant rules, regulations, policies, and procedures.
  • Principles and practices for providing high level of customer service.
  • Principles and practices of record-keeping.
  • Occupational hazards and standard safety practices.
  • Modern office practices, methods, computer equipment, and applications related to the work.

Ability to:

  • Lead lower-level staff and volunteers, including training, work planning, organizing, scheduling, and coordinating.
  • Use, operate, and maintain a variety of custodial, audio-visual, and operational equipment.
  • Perform minor maintenance duties.
  • Monitor and enforce relevant laws, regulations, policies, and procedures.
  • Administer first aid, CPR, and AED, as needed.
  • Maintain order and safety in a crowded and noisy environment.
  • Maintain facilities and equipment in a clean, safe, and secure manner.
  • Perform work as directed in an efficient, effective, safe, and timely manner.
  • Maintain accurate financial records and reports and work within authorized budgeted resources.
  • Respond appropriately to changing situations.
  • Speak effectively in public.
  • Independently organize work, set priorities, meet deadlines, and follow up on assignments.
  • Demonstrate strong customer service skills and establish, maintain, and foster positive and effective working relationships.
  • Use English effectively to communicate in person, over the telephone, and in writing.

Licenses and Certifications:

  • At time of appointment, California Driver’s License with a satisfactory driving record maintained throughout employment.
  • Completion of American Red Cross First Aid, CPR, and AED training within six months of hire and maintain certification throughout employment.

Physical Demands

Must possess: mobility, strength, and stamina to perform physical work for extended periods of time; to operate a wide variety of cleaning tools and equipment, and to operate a motor vehicle; vision to read printed materials and a computer screen; hearing and speech to communicate in person and over the telephone or radio. Finger dexterity needed to operate tools and equipment. Work activities may require standing, walking on uneven and slippery surfaces, reaching, twisting, turning, kneeling, bending, stooping, squatting, crouching, grasping, and making repetitive hand movement in the performance of daily duties. Incumbents must possess the ability to lift, carry, push, and pull materials and objects weighing up to 50 pounds or heavier weights with assistance and/or the use of proper equipment.

Environmental Elements

Incumbents work in both indoor and outdoor environments with moderate to loud noise levels, wet and slippery conditions, chemicals, mechanical and/or electrical hazards, and hazardous physical substances and fumes. May work in controlled temperature conditions, cold and hot temperatures, or inclement weather conditions. Incumbents will interact with individuals in interpreting and enforcing rules, policies, and procedures.

Working Conditions

Incumbents may be assigned an irregular work schedule, including weekends, early mornings, evenings, and holidays.

Pre-Employment Conditions

  • Department of Justice fingerprint clearance.
  • Medical exam and drug testing clearance.

Classification Details/History

Date Adopted: 1/17/18 Job Code: 7258L FLSA Status: Non-Exempt Supersedes: Event and Custodial Crew Leader adopted 5/10/17