Under general supervision, performs a variety of administrative, secretarial, and office support duties of considerable complexity requiring thorough knowledge of the department, its procedures, and operational details; provides administrative support to management and departmental staff; composes and prepares correspondence using considerable judgment in content and style; provides information to the public and staff; provides assistance for a wide variety of assignments related to administration of budgets, contracts, research projects, and/or department programs; and performs related work as required.
Receives general supervision from assigned management and supervisory staff. May provide technical and functional direction to assigned administrative support staff.
This is a journey-level administrative support classification. Incumbents at this level are capable of performing complex administrative and office support duties, including providing a high level of administrative assistance in department-specific projects and programs. Incumbents work with a high degree of independent judgment, tact, and initiative. This classification is distinguished from the Assistant to the General Manager and Administrative Assistant classes in that the latter provide complex administrative support to the General Manager and Assistant General Manager respectively. This classification is further distinguished from those in the Office Assistant series in that the latter perform more routine office support duties that do not require in-depth knowledge of department-specific programs and services.
Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.
Education and Experience:
Knowledge of:
Ability to:
Licenses and Certifications:
Must possess: mobility to work in a standard office setting and use standard office equipment, including a computer, and to visit various District and meeting sites; vision to read printed materials and a computer screen; and hearing and speech to communicate in person, before groups, and over the telephone. This is primarily a sedentary office classification although standing and walking between work areas may be required. Finger dexterity needed to access, enter, and retrieve data using a computer keyboard, calculator, and to operate standard office equipment. Occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Ability to lift, carry, push, and pull materials and objects up to 40 pounds or heavier weights with assistance and/or the use of proper equipment.
Incumbents typically work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Incumbents will interact with individuals in interpreting and enforcing rules, policies, and procedures.
Incumbents may be assigned an irregular work schedule, including weekends, early mornings, evenings, and holidays.
Date Adopted: 6/14/17 Job Code: PT854 FLSA Status: Non-Exempt Supersedes: Administrative Aide dated 10/29/08