Human Resources Officer
Under direction, performs a variety of Human Resources functions and often confidential administrative tasks, in the areas of workers’ compensation, job classification and compensation analysis, employee and labor relations, employee development and training, benefits administration, leaves of absence, disciplinary actions, and initiating and authorizing personnel actions. Conducts investigations and special studies or projects, and provides guidance and assistance to District management, supervisors and employees in all Human Resources areas.
SUPERVISION RECEIVED AND EXERCISED
Receives direction from higher-level management staff. Exercises direct supervision over lower-level Human Resources staff.
The Human Resources Officer is responsible for providing professional-level analytical assistance to the Administrative Services Manager in the areas of expertise. Successful performance of the work requires demonstration of initiative and discretion, with a focus on the interpretation and analysis of complex personnel issues, processes, and procedures. This class is distinguished from the Administrative Services Manager in that the latter is responsible for strategic planning and management of all Finance, Human Resources, and Information Technology services.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.
- Performs professional Human Resources work or guidance in a variety of Human Resources areas including recruitment, selection, classification, compensation, training, benefits administration, non-industrial leaves, workers’ compensation, and other aspects of Human Resources.
- Interprets and advises on Human Resources policies and procedures for District management and supervisory staff as well as other District employees, boards, commissions, and committees.
- Ensures District compliance with legal and regulatory requirements as they relate to the areas of assignment; makes recommendations for and implements changes in District policies, procedures, rules, and regulations as necessary to remain compliant with federal, state, and local laws, codes, and ordinances.
- Represents the department with other District departments and outside agencies in relation to Human Resource matters; attends meetings in various locations; provides staff support to commissions, committees, and task forces as required; explains and interprets departmental programs, policies, and activities.
- Selects, trains, motivates, and evaluates lower-level Human Resources staff; provides or coordinates staff training as needed.
- Works with employees on performance issues; responds to staff questions and concerns; makes discipline recommendations to the Administrative Services Manager.
- Conducts a variety of departmental, organizational, and operational studies and investigations; recommends modifications to programs, policies, and procedures as appropriate.
- Attends and participates in professional group meetings; stays abreast of new trends and innovations in the field of Human Resources and other types of public services as they relate to the area of assignment.
- Maintains and directs the maintenance of working and official departmental files.
- Monitors changes in laws, regulations, and technology that may affect District or departmental operations; implements policy and procedural changes as required.
- Responds to difficult and sensitive inquiries and complaints and assists with resolutions and alternative recommendations.
- Assists with District special events as needed.
- Performs other duties, as assigned.
Education and Experience:
- Bachelor’s degree in human resource management, business or public administration, or a related field is required;
- Four years of relevant work experience.
- Any combination of training, education, and experience that would provide the required knowledge, skills, and abilities.
- Federal, state, and local laws, regulatory codes, ordinances, and procedures relevant to area of responsibility.
- Administrative principles and practices, including goal setting, program and policy development, implementation, and evaluation.
- Public agency budgetary, contract administration, administrative practices, and general principles of risk management related to the functions of the assigned area.
- Principles and practices of employee supervision, including work planning, assignment, review, discipline, and evaluation and the training of staff in work procedures.
- Organizational and management practices as applied to the analysis and evaluation of projects, programs, policies, procedures, and operational needs.
- Principles and practices of comprehensive Human Resources program development, implementation, and management.
- Principles and procedures of technical report writing, and preparation of correspondence and presentations.
- Principles and practices of record-keeping.
- Modern office practices, methods, and computer equipment and applications related to the work.
- Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and District staff.
- Implement goals, objectives, policies, procedures, work standards, and internal controls for the District and department.
- Interpret, apply, explain, and ensure compliance with federal, state, and local policies, procedures, laws, and regulations.
- Select, train, motivate, and evaluate the work of staff and train staff in work procedures.
- Maintain confidentiality.
- Speak effectively in public.
- Research, analyze, and evaluate new service delivery methods, procedures, and techniques.
- Effectively administer special projects with contractual agreements and ensure compliance with stipulations.
- Conduct effective negotiations and effectively represent the District and the department in meetings with governmental agencies, contractors, vendors, and various business, professional, regulatory, and legislative organizations.
- Prepare clear and concise reports, correspondence, policies, procedures, and other written materials.
- Conduct complex research projects, evaluate alternatives, make sound recommendations, and prepare effective technical staff reports.
- Establish and maintain a variety of filing, record-keeping, and tracking systems.
- Organize and prioritize a variety of projects and multiple tasks in an effective and timely manner; organize own work, set priorities, and meet critical time deadlines.
- Operate modern office equipment including computer equipment and specialized software applications programs.
- Use tact, initiative, prudence, and independent judgment within general policy and legal guidelines in politically sensitive situations.
- Use English effectively to communicate in person, over the telephone, and in writing.
- Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.
Licenses and Certifications:
- At time of appointment, California Driver’s License with a satisfactory driving record maintained throughout employment.
- Relevant professional certifications are desirable.
Must possess: mobility to work in a standard office setting and use standard office equipment, including a computer, and to visit various District and meeting sites; vision to read printed materials and a computer screen; and hearing and speech to communicate in person, before groups, and over the telephone. This is primarily a sedentary office classification although standing and walking between work areas may be required. Finger dexterity needed to access, enter, and retrieve data using a computer keyboard, calculator, and to operate standard office equipment. Occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Ability to lift, carry, push, and pull materials and objects up to 40 pounds or heavier weights with assistance and/or the use of proper equipment.
Incumbents typically work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Incumbents will interact with individuals in interpreting and enforcing rules, policies, and procedures.
Incumbents may be assigned an irregular work schedule, including weekends, early mornings, evenings, and holidays.
- Department of Justice fingerprint clearance.
- TB Test
Job Code: 3012L FLSA Status: Exempt Supersedes: New