There is a budget for this contract. This year’s approved budget can be found here: https://www.larpd.org/2024-05-29-board-of-directors-meeting. We kept the budget consistent as in previous years to give flexibility during this RFP process.

As the RFP states, the award shall be based on a "best value" evaluation. Criteria used for the evaluation will include fulfillment of the scope of services, cost, technical approach and understanding, qualifications and experience, client relationship management and communication, monitoring and documentation, and distinguishing characteristics.

As a Recreation and Park District, we have many employees who work in the field in parks and programs. Those employees access email on shared District computers or district-issued mobile devices. We also have part-time employees who are not issued emails, such as lifeguards, camp staff, etc.

In addition to Microsoft 365, LARPD utilizes a number of SaaS applications, including zoom, adobe, activenet, Clear Company, and UKG, among others.

Yes, please email dweisgerber@larpd.org to receive current technical environment.

Yes.

No, this is currently included as part of managed IT services.

We are currently working with an outsourced IT provider that works in conjunction with LARPD Staff.

The onsite support hours have fluctuated based on District needs over the last few years. The 32 monthly hours can be adjusted based on District needs and contractor recommendations. 

The new agreement is scheduled to begin one month prior to the end of the current agreement for knowledge transfer.

No projects are planned as most critical infrastructure has been upgraded. Future projects can be identified as part of the initial assessment.

An incident management plan is in place with our current provider. We’d look for the awarded firm to recommend any updates to an Incident Management Plan.

Yes

Yes

We do not have a preferred vendor. We are looking for the awarded firm to recommend an EDR vendor and antivirus solutions.

Onsite support is expected to come from the awarded firm.

The proposed contract term is two (2) years, from September 1, 2024, to August 31, 2026, with three (3) one-year extensions at the District's discretion. 

We would work with the awarded firm to make a recommendation that would fit the District's needs.

Final standards can be discussed; our current objectives are as follows. 

Vendor coordination will be conducted by LARPD staff.

Expected frequencies for project status updates and review meetings will be determined by project needs.

No

It is our practice to keep proposals confidential during the bid process. An awarded contract would become part of the public record.

That can be determined as part of the agreement. It is currently validated, and reports are sent through email. 

The current network equipment is 1 GB with 2 TB backends. There are no current plans to upgrade.

10-15 TB

An EDR is sufficient for our needs.

We currently use bitdefender as part of our Managed IT Services and would look for similar measures. 

Yes. We currently use knowbe4 as a security awareness program. 

We use Axceient as a software/hardware solution as a data backup

Adobe, Microsoft 365, Teams, Sharepoint, Activenet, Fortinet VPN, Online Server Hosting Great Plains Accounting Software, UKG (Kronos), Clear Company

All US-based support, District Record Retention Policy, and Asset Purchases are subject to the Public Records Act, HIPPA , and ADA Compliance.

HIPPA is considered with HR files.